Askew Dental
Patient Privacy Notice
Last updated 31 October 2026
This notice explains how Askew Dental Care collects, uses and protects information about our patients. It applies to both NHS and private patients.
Who we are
Askew Dental Care, 149 Askew Road, London W12 9AU, is the data controller for the personal information we hold about you. We are registered with the Information Commissioner's Office (ICO), registration number ZB700518.
Our data protection lead is Malik Saleh. You can contact them by:
- email: info@askewdental.co.uk
- phone: 020 8743 0947
- post: Data Protection Lead, Askew Dental Care, 149 Askew Road, London W12 9AU
What information we hold
We hold only the information we need to provide your care and run the practice safely:
- your name, address, date of birth, contact details, emergency contact and NHS number
- your GP's details
- your medical history, medications and allergies
- your dental records, including clinical notes, X-rays, photographs, scans, treatment plans and consent forms
- your appointment history, including cancelled and missed appointments
- payment, deposit and finance information
- letters, emails and messages between you and the practice
- CCTV images, if you visit our premises
Why we use it and our legal basis
Data protection law requires us to have a lawful basis for using your information. Health information is "special category" data, so it needs an additional condition.
| Purpose | Lawful basis (UK GDPR) |
|---|---|
| Providing NHS dental care | Article 6(1)(e) public task; Article 9(2)(h) health care |
| Providing private dental care | Article 6(1)(b) contract; Article 9(2)(h) health care |
| Keeping records, NHS claims and meeting the requirements of regulators such as the CQC and GDC | Article 6(1)(c) legal obligation; Article 9(2)(h) health care |
| Appointment reminders, payments and running the practice | Article 6(1)(b) contract or 6(1)(f) legitimate interests |
| CCTV for safety and security | Article 6(1)(f) legitimate interests |
| Marketing, newsletters and offers | Article 6(1)(a) consent, which you can withdraw at any time |
We do not use your information for automated decision-making or profiling.
Who we share it with
We only share what is needed, and never sell your information. Depending on your care, we may share it with:
- other healthcare professionals involved in your care, such as specialists, hospitals and your GP
- dental laboratories that make crowns, dentures, aligners and other appliances
- NHS England, NHS North West London and the NHS Business Services Authority, for NHS treatment claims and checks on exemption from charges
- regulators such as the Care Quality Commission and the General Dental Council, when they require it
- finance providers, if you apply to pay for treatment by finance
- companies that provide our practice software, secure email and appointment reminder services, under contracts that protect your data
- our indemnity providers and legal advisers, if needed to handle a complaint or claim
- the police, courts or other authorities, only when the law requires it or to protect someone from serious harm
If any of your information is processed outside the UK, we make sure appropriate legal safeguards are in place.
How we keep it safe and how long we keep it
Your records are held on secure practice software with restricted access. All team members are trained in confidentiality and data protection, and paper records are stored securely.
We keep records for as long as the law and NHS guidance require:
| Record | How long we keep it |
|---|---|
| Adult dental records | 11 years after your last treatment |
| Children's dental records | until the 25th birthday, or 11 years after the last treatment, whichever is longer |
| Payment and accounting records | 6 years |
| CCTV images | 30 days, unless needed to investigate an incident |
After these periods, records are securely destroyed.
Your rights
You have the right to:
- see a copy of the information we hold about you, free of charge, usually within one month
- ask us to correct information that is wrong or incomplete
- ask us to delete or restrict the use of your information (we may not always be able to, because we must keep health records for set periods)
- object to how we use your information, and withdraw consent for marketing at any time
- ask for information you gave us to be transferred to another provider
To make a request, speak to reception or contact our data protection lead using the details above.
National data opt-out
Your information may be used for research and planning to improve NHS services. You can choose to opt out at nhs.uk/your-nhs-data-matters. Opting out does not affect your care.
Complaints
If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
We review this notice regularly. Any changes will be posted on this page.